I was in need of homeowner's insurance for a property in a state we were purchasing in for the first time. Because I was unfamiliar with insurance agencies local to the property, the search was taking way longer than I anticipated. On a whim, I filled in an online quote that promised to connect me to an insurance agent - within seconds I was connected with Lilliana at Allstate, who, from the onset was so knowledgeable with landscape of Homeowner's insurance. She listened to our situation, concerns and was able to fill in our gaps of comprehension and exposure with sound advice. She has a very effective process in place for connecting and following up, everything was delivered on time and with ease. She communicated with us in a way that was organic but also very productive. I will not hesitate to reach out Lilliana for our future insurance needs and suggest that everyone out there do the same.