Dorian is always friendly and pleasant to work with and most importantly, solves the issue.

Greetings - The rating itself was not a reflection on Dorian himself as I have always found Dorian to be polite & top drawer. Rather, it was frustrating to get to the office at 6:45am this morning to prepare for morning meetings & find out the printer was offline & therefore I could not print my handouts for my am meetings. I was most concerned about my 9am meeting, so I call promptly at 8am to get his fixed & because of the 9am meeting expressed urgency. I was told a tech would call me back in a few minutes. At about 8:45am I called back to see where things stood & finally was transferred to Dorian at after 8:50am - I had to go to my meeting without handouts. I know everything single thing can't/won't be fixed that fast, but I expected exactly what I was told to expect that someone would be back to me in a few minutes & hoped it would be a quick reset. Thanks for listening & blessings!

Ryan was extremely helpful and professional as always. Very trustworthy and knowledgeable.

You guys are wonderful!!!

wonderful response

Matt did an excellent job. He was personable and quick to respond with the help I needed. Grateful for his assistance.

Andy was great with communicating with Theresa and helping us get set up with testing several programs. THANKS!

Such a quick and simple fix. I appreciate the prompt response and direct phone call made to me in order to complete the request.

Wonderful! Seamless! Thanks Mike!

The speed with which my ticket was responded to - and resolved - is so greatly appreciated!