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Computer / Tech Services, Computer Security, IT Service Provider, Service Providers, Managed Services Provider, CyberSecurity
1676 NE McWilliams Rd Bremerton, WA 98311 United States
P: +1 360-930-6990   Website:  Click Here

About Us

Changing your mind about IT. Help Desk Cavalry was founded to give businesses a professional IT team without hiring employees of their own. Since our founding, we’ve welcomed small businesses, large businesses, and organizations into our family. We provide the highest level of care at a monthly rate you can expect. Your technology should not work at the expense of your budget, it should make your business better so you can focus on doing what you do best. We treat our team like family as well as our clients. Our team provides friendly, patient, and knowledgeable service to our community of clients, who know that the success of their business is just a phone call away.

Our Mission - Building lasting relationships within our community by being friendly, patient, and knowledgeable.
Our Vision - To have a culture where people want to work, prospects want to work with, and the community wants to engage with. 
Our Values - Family. We spend much of our waking life involved in relationships associated with the work place. As a result, “business is personal” to us.
Service - We strive to create loyal clients that are more than satisfied — spreading word that Help Desk Cavalry is extraordinary and they are confident in their technology and the services we provide.
Trust - Trust is earned through support of one another at all times. We believe in the basic honesty and reliability of teammates and clients. We must treat everyone with dignity and respect. Open, honest and respectful communication is essential to our success.
Integrity - We value integrity in all of our relationships. Integrity is marked by open and honest communications and delivering on the expectations we set with each other and clients.

Help Desk Cavalry has 1060 Reviews

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  Client Rating
Tech understood my problem and was able to...

7/30/2020 6:45:01 PM
Tech understood my problem and was able to resolve my issues competently and accurately with the desired results. Also appreciated the good sense of humor and attitude! Thank you!
  Client Rating
Very kind, courteous, and good humored. Hugely...

7/30/2020 7:57:03 PM
Very kind, courteous, and good humored. Hugely appreciate his help!
  Client Rating
Was kind and patient, understood my problem and...

7/30/2020 11:37:27 PM
Was kind and patient, understood my problem and was able to diagnose my situation and quickly resolve my issues. Thank you!
  Client Rating
Really am so appreciative of the patience and...

7/30/2020 11:52:25 PM
Really am so appreciative of the patience and competence of the techsupport team! If things couldn't be resolved for one reason or another, the issue was elevated to the next level of support to complete and resolve my issue quickly and satisfactorily. Thank you!
  Client Rating
Bhanu solved the problem quickly and got me back...

7/31/2020 12:02:36 AM
Bhanu solved the problem quickly and got me back on track. He was patient with me and i appreciate the quick interaction.
  Client Rating
Jeff did not have to do anything because the...

7/31/2020 4:52:58 PM
Jeff did not have to do anything because the next morning everything was working great! He called to see if I needed assistance first thing the next morning. He emailed me as well. He gave me concise directions on what to do if the problem arises again. Thank you Jeff!
  Client Rating
Quick response time on the phone and in person...

8/3/2020 6:23:48 PM
Quick response time on the phone and in person with helping me sort through my technical issues.
  Client Rating
Loren knew exactly what I was asking and why I...

8/3/2020 6:50:34 PM
Loren knew exactly what I was asking and why I was asking it, and answered my concerns in a clear manner.
  Client Rating
Jeff is always very quick to figure out my...

8/3/2020 9:04:21 PM
Jeff is always very quick to figure out my problems. I appreciate his friendly demeanor as well
  Client Rating
Loren worked to diagnose my issue, and left the...

8/4/2020 6:48:02 PM
Loren worked to diagnose my issue, and left the ticket open for the rest of the just in case I have future issues!