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Computer / Tech Services, Computer Security, IT Service Provider, Service Providers, Managed Services Provider, CyberSecurity
1676 NE McWilliams Rd Bremerton, WA 98311 United States
P: +1 360-930-6990   Website:  Click Here

About Us

Changing your mind about IT. Help Desk Cavalry was founded to give businesses a professional IT team without hiring employees of their own. Since our founding, we’ve welcomed small businesses, large businesses, and organizations into our family. We provide the highest level of care at a monthly rate you can expect. Your technology should not work at the expense of your budget, it should make your business better so you can focus on doing what you do best. We treat our team like family as well as our clients. Our team provides friendly, patient, and knowledgeable service to our community of clients, who know that the success of their business is just a phone call away.

Our Mission - Building lasting relationships within our community by being friendly, patient, and knowledgeable.
Our Vision - To have a culture where people want to work, prospects want to work with, and the community wants to engage with. 
Our Values - Family. We spend much of our waking life involved in relationships associated with the work place. As a result, “business is personal” to us.
Service - We strive to create loyal clients that are more than satisfied — spreading word that Help Desk Cavalry is extraordinary and they are confident in their technology and the services we provide.
Trust - Trust is earned through support of one another at all times. We believe in the basic honesty and reliability of teammates and clients. We must treat everyone with dignity and respect. Open, honest and respectful communication is essential to our success.
Integrity - We value integrity in all of our relationships. Integrity is marked by open and honest communications and delivering on the expectations we set with each other and clients.

Help Desk Cavalry has 1060 Reviews

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  Client Rating
Thanks Bhanu for another great job! Cats &...

6/1/2020 10:32:18 PM
Thanks Bhanu for another great job! Cats & Kittens, Anna-Lisa (OPKC)
  Client Rating
Thank you for the assistance, Jesse! Never dealt...

6/1/2020 10:33:25 PM
Thank you for the assistance, Jesse! Never dealt with a Roku TV, but Jesse did great at helping me figure out the TV. Still need to figure out why the HDMI port in the wall isn't connecting TV properly, but we'll figure that out in the next ticket - when it comes up. Anyways, please buy your staff coffee and donuts. I know it's the middle of the pandemic, but they need fuel. They need to use the power of grey skull in order to help us out which can only be accomplished by getting them coffee and donuts. Please. Thank you. Cats and Kittens, Anna-Lisa (OPKC)
  Client Rating
Loren is always a pleasure to work with.

6/5/2020 6:06:50 PM
Loren is always a pleasure to work with.
  Client Rating
Bhana Bhatia was persistent and resolving my two...

6/5/2020 8:42:44 PM
Bhana Bhatia was persistent and resolving my two issues, which I appreciated. The phone connection was poor though, and combined with our linguistic differences, communication a challenge.
  Client Rating
Jeff Rocks! He answered my email quicker than...

6/8/2020 6:51:23 PM
Jeff Rocks! He answered my email quicker than Joe Exotic scrambling away from one of his tigers! I do hope you're providing your people with adequate coffee and donuts. They deserve it! Cats & Kittens, Anna-Lisa of OPKC.
  Client Rating
Jeff was awesome. Quickly diagnosed and fixed...

6/8/2020 7:45:35 PM
Jeff was awesome. Quickly diagnosed and fixed the issue. And very to the point and friendly.
  Client Rating
Bhanu was very responsive and considerate. I...

6/8/2020 8:32:19 PM
Bhanu was very responsive and considerate. I truly appreciate his efforts to so quickly respond to our work ticket! Russ Shiplet, Executive Officer Kitsap Building Association
  Client Rating
Excellent, friendly, service.

6/9/2020 2:58:36 PM
Excellent, friendly, service.
  Client Rating
Thank you for the prompt assistance. Jeff is...

6/9/2020 5:34:22 PM
Thank you for the prompt assistance. Jeff is always very helpful!
  Client Rating
Helpful and got me back online. Thanks

6/9/2020 5:40:19 PM
Helpful and got me back online. Thanks