Joel has helped me before and always gets it right! Thanks again Joel!

Trent was great! Friendly, respectful,, patient, and walked me through what I needed help with every step of the way. CJ

As always, my issue was answered and resolved very quickly. In this case, which as I figured was spam, my mind was put at ease with Dan's explanation. THANK YOU!

Trent and Ben were able to dig thru and find a solution to this need. Thanks for your help guys!

Very, quick response and solving of my issue. Amir was so friendly and made sure to follow up to see if I was having any ongoing issues.

Problem was resolved quickly and efficiently. Joel was great.

As with Daniel and Joel, my experiences are always prompt and efficient to keep me rolling forward. Thanks!

Always helpful. SNS takes the stress and worry out of IT.

SNS always helps right away ! I say with their magical fingers! Thanks so much!

This week I have had multiple issues with my laptop. It would shut down randomly and made it hard to do my duties at work. I had the amazing opportunity of working with Trent to figure out a solution. He is the best tech that I have worked with so far and in the future I will probably ask for him. Trent took the time to explain what he was doing with my laptop and why. I did not have to sit there confused and wondering what was going on. He also would check in multiple times a day to make sure everything was working. We were not able to come to a resolution and I did end up switching my laptop with another. His actions allowed me to perform my duties until the point my laptop could be exchanged. He then set up my new laptop quickly and helped me when I could not get my headset to work.Trent's customer service skills and the amount of effort that he put into fixing my laptop is appreciated. He is an amazing worker and I hope to have him in the future.