As wlways, you guys were super helpful and patient through the process!

Thank you so much Aaron! You’re the best!

Kenneth went above and beyond in assisting with a switch port issue, particularly in a situation where previous escalation efforts had not yielded resolution. He took the time to thoroughly investigate the issue and identified that the switch information on the NetCov side was inaccurate. By locating the correct switch and port, he was able to resolve the issue effectively, even though doing so required additional time and effort. We wanted to ensure that his exceptional level of customer support and dedication were formally recognized and shared with his management team.

Thank you for your prompt response to this urgent issue

Luis was very helpful and so professional in assisting me on my problem in the system