Mariah is always a big help! Extremely knowledgeable and fast to quick the issue at hand.

Outstanding support. Manny handled everything quickly and clearly. One suggestion: optional video window to see the technician during the session. Thank you!

Simon was extremely helpful and polite during the whole experience!

The problem arose last week, and when I contacted Integris, I received a call back from Mariah, who was very responsive and helpful. She indicated that I had not renewed a particular service agreement and as such the ability to log onto my work computer from home had been terminated. She suggested that I renew that agreement, which I immediately did. Unfortunately, while I believe a good faith attempt was made to allow me to log on from home, it ultimately did not succeed. On Monday I once again contacted Integris and with some juggling Manny and Wilbur were able to correct the problem. It appears that for some unknown reason, the online attempt to sign me back onto the system, was not successful and the process had to be done "manually".

Simon is very thorough, he understands the complexity of a request that is actually multiple requests in one ticket. He solved all of the issues and easily troubleshooted to define solutions!

Idris was super helpful and fixed the issue, plus helped me by explaining the issue clearly.

Great, continuous customer service! Definitely 5-star service!