5 Reviews
0 Helpful
Jill L
MENTE Group LLC
 Client Rating
This issue still hasn’t been addressed.
9/12/2024 1:28:27 PM
This issue still hasn’t been addressed.
Integris Financial Institution Division
855-919-1866
940 Arroyo Street San Angelo Texas 76903
https://www.caltech.com/
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First State Bank of Texas
4 Reviews
0 Helpful
Michael H
First State Bank of Texas
 Client Rating
Quick Score
9/12/2024 1:35:46 PM
Integris Financial Institution Division
855-919-1866
940 Arroyo Street San Angelo Texas 76903
https://www.caltech.com/
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3 Reviews
0 Helpful
Malinda H
Armstrong Backus and Co.
 Client Rating
Quick Score
9/12/2024 1:35:46 PM
Integris Financial Institution Division
855-919-1866
940 Arroyo Street San Angelo Texas 76903
https://www.caltech.com/
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1 Reviews
0 Helpful
Zoua D
Chickasaw Community Bank
 Client Rating
Quick Score
9/12/2024 1:35:49 PM
Integris Financial Institution Division
855-919-1866
940 Arroyo Street San Angelo Texas 76903
https://www.caltech.com/
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United States
1 Reviews
0 Helpful
Alyssa B
REI Oklahoma
United States
1Reviews
0Helpful
 Client Rating
Quick Score
9/12/2024 1:37:24 PM
Integris Financial Institution Division
855-919-1866
940 Arroyo Street San Angelo Texas 76903
https://www.caltech.com/
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United States
13 Reviews
0 Helpful
Wanda E
The Wesleyan
United States
13Reviews
0Helpful
 Client Rating
Ya'll are the best!! Always to my rescue :)
9/12/2024 1:39:53 PM
Ya'll are the best!! Always to my rescue :)
Integris Financial Institution Division
855-919-1866
940 Arroyo Street San Angelo Texas 76903
https://www.caltech.com/
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United States
American National Bank of Mount Pleasant
55 Reviews
0 Helpful
Austin N
American National Bank of Mount Pleasant
United States
55Reviews
0Helpful
 Client Rating
Pretty good service. This is an ongoing issued...
9/12/2024 1:43:32 PM
Pretty good service. This is an ongoing issued I'd like to dig further into with the help of integris and am in communication with our primary to explore possible solutions. These machines are always cabled and powered but keep disappearing from the NOC. I suspect because they are not logged into except a few times each year by auditors/examiners.
Specifically on this ticket, Integris techs struggled to install the NOC. I would like to review if our network settings need amended, noted, or trained.
Thinks that seemed atypical to Integris techs:
- our machines do not allow elevated privileges. Techs have to manually log into a CalTech account to install
- NOC could not be installed from the network, due to permissions, but once run from the C:/ drive was able to be installed without issue.
* I realize moving a program install to the C:/ is an old school troubleshooting step but it may be a good training point for Integris help desk; multiple people at Integris needed me to suggest this to them before they attempted it.
Integris Financial Institution Division
855-919-1866
940 Arroyo Street San Angelo Texas 76903
https://www.caltech.com/
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United States
12 Reviews
0 Helpful
Rana B
Frontier Bank of Texas
United States
12Reviews
0Helpful
 Client Rating
great customer service,.
9/12/2024 2:00:29 PM
Integris Financial Institution Division
855-919-1866
940 Arroyo Street San Angelo Texas 76903
https://www.caltech.com/
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53 Reviews
0 Helpful
John B
Muenster State Bank
 Client Rating
Quick Score
9/12/2024 2:28:09 PM
Integris Financial Institution Division
855-919-1866
940 Arroyo Street San Angelo Texas 76903
https://www.caltech.com/
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6 Reviews
0 Helpful
Janet R
Legend Bank NA
 Client Rating
I don't know about Henrique, but I worked with...
9/12/2024 2:35:43 PM
I don't know about Henrique, but I worked with Tyler on this ticket and as always, he is extra pleasant to work with!
Integris Financial Institution Division
855-919-1866
940 Arroyo Street San Angelo Texas 76903
https://www.caltech.com/
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