United States
160 Reviews
0 Helpful
United States
160Reviews
0Helpful
 Client Rating
Quick Score
3/3/2021 3:57:03 PM
VersaTrust
817-595-0111
6310 Southwest Boulevard, Suite 110 Fort Worth TX 76109
https://www.versatrust.com
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4 Reviews
0 Helpful
 Client Rating
Quick Score
3/3/2021 5:43:26 PM
VersaTrust
817-595-0111
6310 Southwest Boulevard, Suite 110 Fort Worth TX 76109
https://www.versatrust.com
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United States
11 Reviews
0 Helpful
United States
11Reviews
0Helpful
 Client Rating
The problem was fixed today and the amount of...
3/4/2021 12:30:11 AM
The problem was fixed today and the amount of time VersaTrust took wasn't bad, but this a reoccurring problem. Almost once a week or at least every two weeks, this same computer will just lock out the staff. There doesn't seem to be a pattern to it and sometimes it will kick out the staff member already logged in and then refuse to allow us to sign in until VersaTrust fixes it.
VersaTrust
817-595-0111
6310 Southwest Boulevard, Suite 110 Fort Worth TX 76109
https://www.versatrust.com
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United States
11 Reviews
0 Helpful
United States
11Reviews
0Helpful
 Client Rating
I opened Ticket 445480 on Wednesday 02/24, and...
3/4/2021 1:32:19 PM
I opened Ticket 445480 on Wednesday 02/24, and though I did let them know it was not a high priority ticket, I was not reached back out to until Monday 03/01. Joseph was able to install the program and convert the file I needed almost immediately and closed out the ticket. I am appreciative of the fact Joseph was able to fix the issue quickly once he reached out, but I am not super satisfied with the fact that it took almost a week to fix.
VersaTrust
817-595-0111
6310 Southwest Boulevard, Suite 110 Fort Worth TX 76109
https://www.versatrust.com
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United States
11 Reviews
0 Helpful
United States
11Reviews
0Helpful
 Client Rating
This ticket was completed in a quick and timely...
3/4/2021 1:42:30 PM
This ticket was completed in a quick and timely manner, and Eliza was able to take her laptop home same day.
VersaTrust
817-595-0111
6310 Southwest Boulevard, Suite 110 Fort Worth TX 76109
https://www.versatrust.com
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United States
11 Reviews
0 Helpful
United States
11Reviews
0Helpful
 Client Rating
Joseph was able to quickly identify the issue...
3/4/2021 1:44:06 PM
Joseph was able to quickly identify the issue with Unit 205 and we were able to get it back out onto the road same day. Thank you!
VersaTrust
817-595-0111
6310 Southwest Boulevard, Suite 110 Fort Worth TX 76109
https://www.versatrust.com
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3 Reviews
0 Helpful
 Client Rating
Quick Score
3/4/2021 2:30:41 PM
VersaTrust
817-595-0111
6310 Southwest Boulevard, Suite 110 Fort Worth TX 76109
https://www.versatrust.com
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9 Reviews
0 Helpful
 Client Rating
Quick Score
3/4/2021 2:49:32 PM
VersaTrust
817-595-0111
6310 Southwest Boulevard, Suite 110 Fort Worth TX 76109
https://www.versatrust.com
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9 Reviews
0 Helpful
 Client Rating
Quick Score
3/4/2021 2:50:04 PM
VersaTrust
817-595-0111
6310 Southwest Boulevard, Suite 110 Fort Worth TX 76109
https://www.versatrust.com
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3 Reviews
0 Helpful
 Client Rating
Quick Score
3/4/2021 2:51:32 PM
VersaTrust
817-595-0111
6310 Southwest Boulevard, Suite 110 Fort Worth TX 76109
https://www.versatrust.com
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