Dealing with this ticket was really a team effort! We were completely offline, I really appreciate all the effort that went into getting us up and running.

Kelly was very helpful and fixed the problem right away. Thank you!

Still need a little help.

He was great! He helped solved my problem and was very thorough.

Brian always provides prompt customer centered support. He goes above and beyond to serve my facility needs. Please pass on our gratitude

Dakota was very kind and patient. The service was taken care of quickly and skillfully. Thank you!

Very quick and professional. Appreciate your service.

Zach really saved the day. He was able to restore everything that was lost.

I sent the original help ticket via email because I could not open my budget file due to a new antivirus software. After an hour or so I called, needing a more immediate response. I was on hold for 15 minutes and then the person who answered my call said there was only one person who deals with this issue. He said he tried to contact her and she did not respond. He said she would get back to me and did not have a timeline as to when. Two days later I received an email saying vena has now been allowed through the antivirus. The timeline on this was much too long, especially considering that Vena is a main system we use.

Quickly completed my ticket for a time sensitive issue. Thanks!