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Computer / Tech Services, IT Service Provider, Computer / Tech Services - Others
Sterling House, Ground Floor Suite G1A Langston Road, Loughton, Essex IG10 3TS United Kingdom
P: +44 20 3747 4366   Website:  Click Here

About Us

Pinnaca Retail Solutions is the leading global provider of Retail Solutions. We understand the landscape of Retail is changing. Finding the right solution for your business is what we have developed a strong reputation for. We pride ourselves with our renowned expertise as an industry leader in retail consulting and retail solutions. Over the years, we have been providing comprehensive services to internationally renowned luxury goods retailers and major brands in the retail industry. Our London offices, along with our global network of strategic partners, enable us to provide an end to end service and solution to our client base. Pinnaca Retail Solutions have established a highly respected reputation for its quality fault-finding methods, fast resolution times and comprehensive, trusted consultancy on the improvement of the consumer journey. It is our job to ensure you stay one step ahead of your customer, ready and armed with the information at your fingertips. We offer a personalised support solution, specialising in retail, including infrastructure design, user support and installations, training, service desk support, proactive maintenance and ongoing account management. Our core focus is to empower our clients with technology in ensuring their customers have a world class journey whilst engaging through a number of channels.

PINNACA RETAIL SOLUTIONS has 8521 Reviews

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7/30/2024 7:48:37 PM
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7/30/2024 7:48:37 PM
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7/30/2024 7:48:37 PM
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7/30/2024 7:48:37 PM
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This issue is still not fixed

7/30/2024 7:48:37 PM
This issue is still not fixed despite the ticket being emailed to me as completed. Furthermore during the pursuit to fix this by Piannaca the server was access whilst I was creating a PO meaning that I had to logoff the system and lose an hour's worth of work. I was advised that I would be notified when I could get back into the system and this never happened - I waited over an hour and then called back to see if I could log in. The upshot of this is I lost over 2 hours of working time and the issue is still not resolved. Going forward if I am required to not be in the system to allow for work to take place can I please be notified prior to the event and can this please be scheduled at a mutually agreeable time.
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7/30/2024 7:48:37 PM
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7/30/2024 7:48:37 PM
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The annoying thing is that if

7/30/2024 7:48:37 PM
The annoying thing is that if I call to ask for a change , itΓÇÖs not done on the spot . I will have to send an email request! WhatΓÇÖs the point in calling In the first place
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No outcome yet

7/30/2024 7:48:37 PM
No outcome yet
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7/30/2024 7:48:37 PM
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