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Computer / Tech Services, Computer Security, IT Service Provider, Service Providers, Managed Services Provider, CyberSecurity
1676 NE McWilliams Rd Bremerton, WA 98311 United States
P: +1 360-930-6990   Website:  Click Here

About Us

Changing your mind about IT. Help Desk Cavalry was founded to give businesses a professional IT team without hiring employees of their own. Since our founding, we’ve welcomed small businesses, large businesses, and organizations into our family. We provide the highest level of care at a monthly rate you can expect. Your technology should not work at the expense of your budget, it should make your business better so you can focus on doing what you do best. We treat our team like family as well as our clients. Our team provides friendly, patient, and knowledgeable service to our community of clients, who know that the success of their business is just a phone call away.

Our Mission - Building lasting relationships within our community by being friendly, patient, and knowledgeable.
Our Vision - To have a culture where people want to work, prospects want to work with, and the community wants to engage with. 
Our Values - Family. We spend much of our waking life involved in relationships associated with the work place. As a result, “business is personal” to us.
Service - We strive to create loyal clients that are more than satisfied — spreading word that Help Desk Cavalry is extraordinary and they are confident in their technology and the services we provide.
Trust - Trust is earned through support of one another at all times. We believe in the basic honesty and reliability of teammates and clients. We must treat everyone with dignity and respect. Open, honest and respectful communication is essential to our success.
Integrity - We value integrity in all of our relationships. Integrity is marked by open and honest communications and delivering on the expectations we set with each other and clients.

Help Desk Cavalry has 1060 Reviews

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  Client Rating
I voiced my frustration about an email that...

3/21/2019 10:02:13 PM
I voiced my frustration about an email that continues to appear in my Junk folder and Mallory overheard my frustration so she jumped all over it and blacklisted the email. THANK YOU!!
  Client Rating
Great job, Mallory! Thanks for your assistance!

3/26/2019 12:19:41 AM
Great job, Mallory! Thanks for your assistance!
  Client Rating
Great customer service. Rapidly diagnosed and...

3/26/2019 5:52:17 AM
Great customer service. Rapidly diagnosed and solved all issues.
  Client Rating
Outstanding service. I couldn’t ask for or...

3/26/2019 10:12:42 PM
Outstanding service. I couldn’t ask for or expect better assistance and support!!
  Client Rating
Thank you for all your help today! You’re...

3/27/2019 4:02:32 AM
Thank you for all your help today! You’re awesome!
  Client Rating
Grayson is such a great person to work with!...

3/27/2019 5:12:28 PM
Grayson is such a great person to work with! He's always very prompt and has resolved every IT problem I have had with speed and efficiency.
  Client Rating
Thanks for the quick response

3/28/2019 4:30:40 PM
Thanks for the quick response
  Client Rating
He went as far as he could with my issue. I was...

3/28/2019 8:15:02 PM
He went as far as he could with my issue. I was able to assure my Supervisor his e-mail accounts have not been hacked and he was happy and relieved. Information helped me to protect my office staff's accounts. Grayson did a great job... Thank You!
  Client Rating
Again, all the people that I have worked with....

3/28/2019 8:55:55 PM
Again, all the people that I have worked with. Mallory, Grayson, Robert and my favorite Armand ( he looks like my oldest son :) ) Everyone has been so helpful and efficient in getting whatever was needed done. They are all a pleasure to work with. Donna (OPKC-CCU)
  Client Rating
Thanks Jeff! You are awesome

3/29/2019 4:12:53 PM
Thanks Jeff! You are awesome