I have great experiences with all reps at Integris. Everyone is attentive, patient and quickly responds. I have bi-weekly calls with Tim, our VCIO, to discuss open tickets and our business needs which is very helpful. We are very happy with Integris.

Help desk support is very responsive and professional. Monthly management calls are effective in identifying and discussing new projects or industry related changes. Integris has a deep bench of knowledgeable professionals in many areas including cybersecurity. They also provided us a third-party resource for evaluating and pricing our cybersecurity insurance coverage. We have been working with them for five+ years and even though team members change from time to time, the service remains very consistent. We value them as a partner for all our technology needs for the business.

The local Owings Mills, MD team has always gone above and beyond to assist us when issues arise. Glenn Shephard and his team are crowd pleasers and they always ask 2 things