Home  »    
Managed Profiles
Computer / Tech Services, Computer Security, IT Service Provider, Service Providers, Managed Services Provider, CyberSecurity
1676 NE McWilliams Rd Bremerton, WA 98311 United States
P: +1 360-930-6990   Website:  Click Here

About Us

Changing your mind about IT. Help Desk Cavalry was founded to give businesses a professional IT team without hiring employees of their own. Since our founding, we’ve welcomed small businesses, large businesses, and organizations into our family. We provide the highest level of care at a monthly rate you can expect. Your technology should not work at the expense of your budget, it should make your business better so you can focus on doing what you do best. We treat our team like family as well as our clients. Our team provides friendly, patient, and knowledgeable service to our community of clients, who know that the success of their business is just a phone call away.

Our Mission - Building lasting relationships within our community by being friendly, patient, and knowledgeable.
Our Vision - To have a culture where people want to work, prospects want to work with, and the community wants to engage with. 
Our Values - Family. We spend much of our waking life involved in relationships associated with the work place. As a result, “business is personal” to us.
Service - We strive to create loyal clients that are more than satisfied — spreading word that Help Desk Cavalry is extraordinary and they are confident in their technology and the services we provide.
Trust - Trust is earned through support of one another at all times. We believe in the basic honesty and reliability of teammates and clients. We must treat everyone with dignity and respect. Open, honest and respectful communication is essential to our success.
Integrity - We value integrity in all of our relationships. Integrity is marked by open and honest communications and delivering on the expectations we set with each other and clients.

Help Desk Cavalry has 1060 Reviews

Sort By: Most Helpful  |  Recent |  Ratings  
  Client Rating
Jeff is ALWAYS very helpful!!!!

12/14/2018 7:12:47 PM
Jeff is ALWAYS very helpful!!!!
  Client Rating
This was a complicated issue with many parties...

12/18/2018 6:19:57 PM
This was a complicated issue with many parties that had made some choices years ago and left us with a surprise clean-up job at the last minute. Luke was very patient and helped me navigate the situation with the two outside host parties so that everything eventually got accomplished.
  Client Rating
Mallory is always a pleasure to work with. She...

12/20/2018 11:05:57 PM
Mallory is always a pleasure to work with. She is quick and thorough in solving problems.
  Client Rating
Excellent service, very pleasant too. Thank you

12/21/2018 6:53:59 AM
Excellent service, very pleasant too. Thank you
  Client Rating
For an emergency call around the holiday's Matt...

12/24/2018 1:13:17 AM
For an emergency call around the holiday's Matt was onsite pretty quickly. He knew what to fix or who to call. Made sure all our needs were meet. Thank you for your support.
  Client Rating
I had an unusual problem. Mallory tried several...

1/4/2019 7:09:16 PM
I had an unusual problem. Mallory tried several ways to solve the problem, but It kept reoccurring. She did not give up and found a way to solve the problem without me losing any data. I was very happy.
  Client Rating
Great staff who understands customer service.

1/5/2019 2:21:31 PM
Great staff who understands customer service.
  Client Rating
Thanks for your help Grayson! You always come...

1/7/2019 6:05:29 PM
Thanks for your help Grayson! You always come through in giving us the quick response and best service!
  Client Rating
Grayson took care of me immediately even though...

1/8/2019 9:04:05 PM
Grayson took care of me immediately even though I had not prepared a ticket! Very helpful!
  Client Rating
This was a confusing issue. It was not urgent,...

1/10/2019 3:48:20 PM
This was a confusing issue. It was not urgent, but it was an issue that was an annoyance to many people as it wasted time.. Robert stayed on it until he found a solution. I couldn't be happier.
1 2 3 4 5 106