As always Iconic and Adam Rock!

Adam Haselwood has been (with a few exceptions) primarily assigned to my tickets for the last 2 years when it comes to programming electronics for new hires and dealing with my (sometimes urgent) tickets when we have a termination. Adam goes above and beyond with every task/issue to get it resolved in the most efficient way possible. He assisted me with developing detailed templates to streamline my new hire/termination electronics process, which cut down on time and confusion. He also came up with the idea to image a fully programed engineering laptop to decrease the time it takes to setup a new engineer by 10+ hours (per laptop). The great notes he takes for each ticket before closing is extremely helpful if the issue arises again and the ticket is assigned to a different tech. In the (almost) 2 years I've been working with Adam, I have been beyond impressed with his excellent service, positive attitude, and desire to do his best work every time. - Jessica Turner, TEC Systems Group, HR Director

Thanks for the prompt reply and excellent service!

Great job as always!

Thank you Adam! Super helpful and fast and very knowledgeable. Very best service!

Great response. Thanks for the quick service

Steven was courteous, fast and efficient in updating my computer and finding a couple of corrupt files and fixing them.

Daniel was extremely helpful and so quick to respond to my request. I really appreciate him!

Though the file was not able to be recovered, Steven did all he could and was persistent in exploring several other options with his teammates before ultimately determining we couldn't recover the file.

Stephen goes above and beyond to help in anyway he can to assist us when we are having any issues. He is incredibly easy to work with and is great at explaining the root cause of the issue we may be having even in terms that someone who doesn't have the computer background like he does could easily understand. We always enjoy working with him if we have a problem come up.