43 Reviews
0 Helpful
Integris A
Chickasaw Community Bank
 Client Rating
Quick Score
3/26/2025 4:41:24 PM
Integris Financial Institution Division
855-919-1866
940 Arroyo Street San Angelo Texas 76903
https://www.caltech.com/
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United States
40 Reviews
0 Helpful
Mike A
Golden Belt Bank FSA
United States
40Reviews
0Helpful
 Client Rating
My problem with this ticket is that we needed...
3/26/2025 4:46:01 PM
My problem with this ticket is that we needed these websites to work several months ago. Because are partnered with Integris and forced to use Umbrella, which Integris can't seem to support in a timely manner (several months to make these 2 websites allowed), our business is affected. Making matters worse is the lack of timely reporting or visibility into Umbrella, which caused several months of delay before we even realized it was Umbrella causing the problem. So several months to realize Umbrella was the cause of the problem and then several months after opening the ticket to even be able to access these sites again (receive mail). Additionally, it was apparently unauthorized changes at Integris that caused these sites to break, in which it appears change control procedures were not followed either. If there was a way to rate this ticket a negative 10 instead of a 1, that's where I would rate it.
Integris Financial Institution Division
855-919-1866
940 Arroyo Street San Angelo Texas 76903
https://www.caltech.com/
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Houston
2 Reviews
0 Helpful
Princessa B
Integrity Bank SSB
Houston
2Reviews
0Helpful
 Client Rating
Blas and the rest of IT Support who have helped...
3/26/2025 5:38:11 PM
Blas and the rest of IT Support who have helped me these past few days have been very friendly, kind, and patient.
Thank you!
Integris Financial Institution Division
855-919-1866
940 Arroyo Street San Angelo Texas 76903
https://www.caltech.com/
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3 Reviews
0 Helpful
Luis V
Lytle State Bank
 Client Rating
Quick Score
3/26/2025 5:48:16 PM
Integris Financial Institution Division
855-919-1866
940 Arroyo Street San Angelo Texas 76903
https://www.caltech.com/
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Bank of Commerce - Chanute
3 Reviews
0 Helpful
Heath C
Bank of Commerce - Chanute
 Client Rating
Quick Score
3/26/2025 6:35:38 PM
Integris Financial Institution Division
855-919-1866
940 Arroyo Street San Angelo Texas 76903
https://www.caltech.com/
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Morningside Ministries Senior Living Communities
450 Reviews
0 Helpful
Candy R
Morningside Ministries Senior Living Communities
 Client Rating
Quick Score
3/26/2025 6:50:05 PM
Integris Financial Institution Division
855-919-1866
940 Arroyo Street San Angelo Texas 76903
https://www.caltech.com/
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Central Bank of Kansas City
1 Reviews
0 Helpful
Cheryl J
Central Bank of Kansas City
 Client Rating
He was very quick to respond to the message that...
3/26/2025 7:40:22 PM
He was very quick to respond to the message that I left, and got me in my computer in seconds.
Integris Financial Institution Division
855-919-1866
940 Arroyo Street San Angelo Texas 76903
https://www.caltech.com/
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2 Reviews
0 Helpful
Willie H
Frontier Bank of Texas
 Client Rating
addressed the problem and quickly resolved.
3/26/2025 7:42:13 PM
addressed the problem and quickly resolved.
Integris Financial Institution Division
855-919-1866
940 Arroyo Street San Angelo Texas 76903
https://www.caltech.com/
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United States
Citizens National Bank - Greenleaf
356 Reviews
0 Helpful
Janece L
Citizens National Bank - Greenleaf
United States
356Reviews
0Helpful
 Client Rating
Quick Score
3/26/2025 7:57:54 PM
Integris Financial Institution Division
855-919-1866
940 Arroyo Street San Angelo Texas 76903
https://www.caltech.com/
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United States
17 Reviews
0 Helpful
Vicky M
Victory Bank - Winters
United States
17Reviews
0Helpful
 Client Rating
Quick Score
3/26/2025 9:10:13 PM
Integris Financial Institution Division
855-919-1866
940 Arroyo Street San Angelo Texas 76903
https://www.caltech.com/
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