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Computer / Tech Services, Computer Security, IT Service Provider, Service Providers, Managed Services Provider, CyberSecurity
1676 NE McWilliams Rd Bremerton, WA 98311 United States
P: +1 360-930-6990   Website:  Click Here

About Us

Changing your mind about IT. Help Desk Cavalry was founded to give businesses a professional IT team without hiring employees of their own. Since our founding, we’ve welcomed small businesses, large businesses, and organizations into our family. We provide the highest level of care at a monthly rate you can expect. Your technology should not work at the expense of your budget, it should make your business better so you can focus on doing what you do best. We treat our team like family as well as our clients. Our team provides friendly, patient, and knowledgeable service to our community of clients, who know that the success of their business is just a phone call away.

Our Mission - Building lasting relationships within our community by being friendly, patient, and knowledgeable.
Our Vision - To have a culture where people want to work, prospects want to work with, and the community wants to engage with. 
Our Values - Family. We spend much of our waking life involved in relationships associated with the work place. As a result, “business is personal” to us.
Service - We strive to create loyal clients that are more than satisfied — spreading word that Help Desk Cavalry is extraordinary and they are confident in their technology and the services we provide.
Trust - Trust is earned through support of one another at all times. We believe in the basic honesty and reliability of teammates and clients. We must treat everyone with dignity and respect. Open, honest and respectful communication is essential to our success.
Integrity - We value integrity in all of our relationships. Integrity is marked by open and honest communications and delivering on the expectations we set with each other and clients.

Help Desk Cavalry has 1060 Reviews

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  Client Rating
Loren is always awesome and helpful! Thank...

8/4/2020 8:14:24 PM
Loren is always awesome and helpful! Thank you!!!!!
  Client Rating
As always Loren was quick to fix the problem....

8/4/2020 8:54:12 PM
As always Loren was quick to fix the problem. Thanks!
  Client Rating
I appreciate Jeff's knowledge and efficiency to...

8/5/2020 5:58:02 PM
I appreciate Jeff's knowledge and efficiency to handle my issues quickly. I also appreciate that he has a sense of humor! Who says ITs don't have one? He certainly does! Makes a tedious, possibly frustrating issue less so. Kudos, Jeff!
  Client Rating
Once again, my computing issues were resolved...

8/5/2020 5:59:57 PM
Once again, my computing issues were resolved quickly and with the desired result. I appreciate the friendly and calm tone, mannerisms Robert displayed to keep me confident my issues were going to be resolved. Thank you, Robert!
  Client Rating
Once again, service with a smile! I can hear...

8/5/2020 6:51:33 PM
Once again, service with a smile! I can hear Jeff's smile over the phone while he solves my technical requests proficiently and accurately. Even though my issues haven't been too difficult to resolve, I'm sure that Jeff will still continue to be pleasant as we interact in the future.
  Client Rating
Jesse took care of the issue quickly and talked...

8/5/2020 7:49:39 PM
Jesse took care of the issue quickly and talked me through the process. Great job thank you
  Client Rating
Quick and reliable, and that is a plus in my...

8/5/2020 8:51:04 PM
Quick and reliable, and that is a plus in my field of work when your main work equipment requires computer technology.
  Client Rating
Robert was extremely helpful and was able to...

8/5/2020 11:06:06 PM
Robert was extremely helpful and was able to solve all my problems within minutes. Even when things weren’t set up exactly how he expected, he adapted quickly and tried new strategies to get at the problems without missing a beat.
  Client Rating
Jeff constantly delivers wonderful assistance!

8/6/2020 4:44:29 PM
Jeff constantly delivers wonderful assistance!
  Client Rating
Fairly fast callback, technician was prepared to...

8/6/2020 9:01:32 PM
Fairly fast callback, technician was prepared to help, however problem had already been resolved.