Why Managed IT Works
Small business owners often miss out on the technological advantages larger companies enjoy. With IT Support Miami Managed IT Services, you too, can reap the benefits of support, security, monitoring and recovery solutions to keep your technology running smoothly – without paying a full-time employee and a low monthly fee.
When businesses wait for something to go wrong with their technology, employees experience downtime and the company loses money. Hourly support may fix problems in the short run but Managed IT Services are motivated to keep your network and systems running efficiently without breaks or failures.
Our automatic alerting systems ensure that issues are resolved before they can significantly impact your network. Our tech experts specialize in business networks, computer support and security.
- Comprehensive management and support for Information Technology Infrastructure
- Managed Security: firewall, content filtering, & anti-virus/spam solutions
- Complete support services at a fixed monthly cost
- Managed Backups, business continuity and rapid recovery
- Help desk support ticket tracking
- INSTANT remote management of servers, network, workstations and mobile devices
- Superior Apple Genius Bar - Windows and Apple play nice together!
- Management reviews to sync business and technology
- Cost/benefit analysis of infrastructure options
- Afterhour's maintenance and support
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Support Activities Include...
We provide staffed Help Desk so you can always reach a live technician. We speak English, Spanish, French and Portuguese. Our support team is expertly trained to handle your support requests and provide superior customer service at all times. Our support is real-time!
We provide onsite, telephone and remote access support for networks, servers, PCs, MACs and other related equipment. Our technicians make certain that malfunctions are resolved in a timely manner. We work with your staff so to train them on how they can prevent the same issues from happening again. Our support team specializes in instant remotely troubleshoot, diagnose and repair of issues.
We provide software support of programs on MACs, PCs, laptops and servers. As software programs are updated, we make sure you're running the updated versions. We setup and monitor scheduled preventative maintenance plans.
We manage your network from Internet Access to Wi-Fi to VPN and MPLS. We will save you money by helping you select the most cost effective internet access. We monitor your bandwidth and utilize the latest tools to load balance your network traffic. We manage your firewall and content filtering.
We setup and monitor scheduled preventative maintenance plans. This includes Windows update services; antivirus/ antispam enterprise services; firewall and router updates and hardware firmware updates. We setup automatic notifications and alerts so we always know the status of your technology. This includes daily backup checks.
We participate in external and internal business meetings to help suggest efficiencies for business projects that are interdependent on Information Technology.
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