The founding principles of the company emphasize standards of excellence that showcase integrity, first-class service, a commitment to people, and a firm pledge to provide high-quality, aesthetically-pleasing, dependable products, and engineering support that surpasses the expected.

AirConcepts recognizes that its customers are a valued part of its success. The management and staff are respectful of each customer's individual needs and are willing to "go the extra mile" to give assistance as needed.

From specifications to installation, the dedicated and experienced representatives and sales engineers are considered "partners" and are essential to the global success of AirConcepts. The technical skill and product knowledge of the representatives enable them to contribute with project designs, to provide competitive pricing, and to ensure excellent service after the sale.