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KI Technology Group

Computer / Tech Services, I T Service Provider
4750 S Hagadorn Rd, #20 East Lansing, Michigan 48823 United States
(517) 333-6540 website

Reviews: 236
Score: 9.51
Rate this Business
About Us

KI Technology Group began in 1982 as KI Software Corporation.  In those days,  we partnered with NCR Corporation to provide software solutions for small businesses around the country.  We still have clients today who were clients in those early days.

So how did KI transition from a softwarecompany to KI Technology Group?   You may recall that in 1999 we were all worried about what would happen to computers and software around the world when 2000 arrived.   Many computer manufacturers took advantage of the situation to try to convince one and all that they must have new computers to have any prayer of surviving the transition.  Our software clients wanted honest advice and they turned to us for the straight story.  We were able to help them determine if they actually needed new computers, and when they did, most of them preferred to have us supply what they needed.

This was about the same time that computers started to get much easier to use.  Unfortunately for a group of programmers, they also became more complicated and much more difficult to troubleshoot.  Almost overnight networking PC’s became less expensive and much more reliable.  We quickly found that we needed someone on our staff who could help us solve the issues our software clients were encountering.

So we added staff and our technical services division was born.  Today, our team of network technicians manages networks for a variety of businesses in the Greater Lansing area. To hear what clients have to say, you can visit our client showcase.

We also have a team of repair technicians who deal with a variety of desktop issues on machines that are brought into our store for repair.  They are experienced in all types of repairs from failed hardware, to virus and spyware infections.

KI Technology Group has 236 Review(s)
245 Reviews found
Review 1 - 10
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  Client Rating
07 May 2015
Aaron did awesome, great with the us in every aspect. I would recommend KI to anyone that I come into contact with.
  Client Rating
13 Apr 2015
I was very happy that KI went above and beyond in putting a temporary firewall in place until our new one comes in and can be implemented. That made the Comcast install go seamless. It would have been a horrible mess without you stepping up and doing the unexpected. Thank you.
  Client Rating
20 Oct 2016
  Client Rating
22 Sep 2016
thanks for getting to the bottom of this
  Client Rating
20 Sep 2016
Really appreciated the quick attention to my issue. When the first attempt was unsuccessful, they immediately found another way to fix it. So helpful and friendly. I know I can always rely on KI to quickly and efficiently resolve my IT issues.
  Client Rating
09 Sep 2016
Adam came to do "monthly maintenance" and as usual got pulled in to a variety of other IT issues! Which he handled with much skill and kindness - as always.
  Client Rating
08 Sep 2016
Thanks Adam, you always come through for us. We are lucky to have you supporting us!
  Client Rating
01 Sep 2016
We love Brandon - Aaron rocks, too! The response time is lower because Karlene dealt with othe people before Brandon.
  Client Rating
26 Aug 2016
file location and PW: exactly right. Worked.
  Client Rating
26 Aug 2016
Brandon explains the system and how everything worked together very well.
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