To make things simple, we offer unique survey tools that allow you to collect reviews from your clients. The reviews that you receive from your clients will be displayed publically to help market your reputation. You will also be able to view these reviews for internal purposes by using our reporting tools. To view a quick example of this in action, please watch this quick video.
Similar to most free survey tools out there, simply add your customers to your company address book.
Ceate your survey by giving it a title, modifying your questions, and adding your recipients.
Send your survey by either sending it One Time or periodically on a Drip
(Drip surveys can be sent once a monthly, quarterly, semi-annually, or annually)
Activate this tool and recieve your very own unique bizratings email address.
Whenever you would like to send a survey, simply add your recipient to the TO field of your email and BCC your bizrating email address.
Our system will either pick up this email and send the survey automatically OR manually where you can choose when to send out.
(Simply set your preferences to either Auto or Manual)
Collect reviews from your closed service tickets / projects by selecting a status and sending a survey automatically to your end users. BUT THAT IS JUST THE TIP OF THE ICEBERG!
Our webhook survey tool also includes the functionality to send surveys automatically after invoices are sent from Quickbooks. Every survey will also include information about the invoice to help your client leave feedback about a single interaction with your business.