Justin is always so patient with all of our staff. Thank you!

I always appreciate the quick response

Mike was able to conclude my files issue quickly so that I could access some files that I needed to reach some deadlines before the weekend. AND I'm happy to report they were all located and I'm back in business. Thanks Mike!

Dorian was not expecting my call (as my previous ticket had been closed), but was so kind to assist me on the fly - and spent a good amount of time (~30 min) making record of the issue, troubleshooting, and updating my computer/apps. Big kudos to the person who answered by call, as well (I'm disappointed I cannot remember her name); she provided next-level service by really listening to my issue (my computer was frozen and not likely to be experienced again after reboot) so she helped me right away by checking Dorian's availability and connecting us while the issue was live. I always appreciate the service I receive from your team!

Everyone is always very helpful and nice to work with.

Arnet passed the buck all the way to Mike Burgy and helped with scheduling and problem solving. Thanks to all of them for getting me up and running again on Last Pass. It is working but I have to admit... it does not really make a ton of sense to me. Sometimes it comes up and other times it does not when getting into sites that may need a password.

JWoods - patience with me as a novice to technical equipment and operation of new equipment or software! -- This was second or third time I spoke with him in the last few week on a problem or need of new equipment or process. Patience when I ask to repeat instructions or to my Why questions. He brought explanations "down" to my level and confirmed qmy understanding. Thanks Justin!

Arnet was fast to make this a priority late on a Fri afternoon which is how it should be but still very impressive. Erik and team were able to get me back up and running in time to finish a few things before the weekend. Thanks!

Great team execution for getting credentials removed in a timely fashion. Thanks Team Arnet!

Mark explained what & why for the work he would be and when completed --int term I could understand.